Refund Policy

Refund Policy
Thank you for choosing TONITE FLOWER LIMITED to purchase automotive supplies. We are always committed to providing quality products and services. If you are not satisfied with the goods you purchased, please refer to the refund policy below:

Refund Application Period

You can apply for a refund within 14 days after receiving the goods. Your application will not be processed after 14 days.

Refund Conditions

The goods must be unused, undamaged, and in the original packaging.
Accessories and gifts must also be returned.
Special orders, customized products and clearance items are not refundable.
Refund Process

Please contact customer service ([email protected]) by email with your order number and reason for the refund.
Customer service will respond to you within 24 hours and provide a return address and further instructions.
Please package the goods properly to ensure that they are not damaged during transportation.
Shipping Costs

If the return is due to our error (such as sending the wrong product, damaged goods), we will bear all shipping costs. If the return is due to other reasons, the shipping costs will be borne by you.

Refund Time

Once we receive the return and confirm the item is in good condition, you will be notified of the refund process. The refund will be returned to the original payment account within 3-5 business days.

Contact Us

If you have any questions or need further assistance, please feel free to contact our customer service team, we will be happy to serve you.

Thank you for your trust and support of our company!